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Do you install the tiles?
No. Since we ship our tile murals all over the country, we do not offer installation services. If you are handy, you can install the tiles yourself – if you are not, you can hire a local professional to help you. We are happy to answer any questions that the installer may have. We also send the murals to you with the backs numbered -- so the installer can put together the "puzzle" with ease. Please note, use un-sanded, waterproof grout when you are installing the tiles.
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How do I care for my mural once I have it installed?
For the matte tiles, you can clean them with any non-abrasive cleaner. The glass tiles can be cleaned with any type of glass cleaner. The gloss tiles should only be dusted - if cleaning must be done use a cleaner and a cloth that you would use on fine crystal and fine silver. The tumbled can be cleaned with any household cleaner.
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I broke one of my tiles, what do I do?
We can replace a single tile from your order – please call us at 866-913-8625 and let us know which tile number you need (from the grid) and we are happy to replace the tile for you.
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Can the tiles be used outside?
The tile coatings and the inks are improving all the time. We belong to many associations so that we can offer the best tiles to our clients. Right now, there are no recommended tiles for outdoor use, however, some customers have used the tiles vertically outdoors in shaded areas and have not had any problems. The inks, however, are not completely UV stable and can/will fade in direct sunlight. Using the tiles outdoors is not recommended at this time but may be done at your own risk.
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Will the tiles fade?
When used indoors, the tiles, like your carpet, hardwood floors, draperies, furniture, etc. will fade over time. Just like the other items in your house, the amount and time it takes to fade will vary directly with the amount of direct sunlight the tiles receive. For the most longevity, it is best to use tiles with indirect lighting.
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I have a question that's not listed above, what do I do?
You can contact us via telephone or e-mail. Our toll-free number is 866-913-8625 or . We are happy to answer any questions you have.
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Tile Murals:
