Artistic Oasis

Tile Murals: Frequently Asked Questions

Ordering, Shipping & Returns

How do I place my order?

I'm not sure which tile type to order. What do I do?

How long does it take to receive my mural?

How do the tiles arrive?

Are the murals returnable?

I have a question that's not listed above, what do I do?

How do I place my order?

To place a custom order, please call us at 866-913-8625 or .

I'm not sure which tile type to order. What do I do?

Please see The Technology page. This page gives details of each of the tile types and their suggested uses. There is even a link to order sample tiles so you can see the tiles that you are interested in! If you are still unsure, call and we'll discuss your specific project to determine the best choice for you. 866-913-8625 or .

How long does it take to receive my mural?

The length of time to create your mural will depend on many factors including the size of the mural, whether it’s a collage mural, the quality of the artwork, how available you are to look at layout and proofs. When you call 866-913-8625 to discuss your specific project, we can also discuss the timeline.

How do the tiles arrive?

The tiles are all numbered on the back with a grid number - a grid layout is also given explaining the simple numbering system. Depending on the size of the project, the tiles are double boxed or the tiles are wrapped in bubble wrap and then boxed.

Are the murals returnable?

No. Every mural is made to order and they are not returnable. In the rare occasion that there is a defect in the mural, we will fix the defect for you.

I have a question that's not listed above, what do I do?

You can contact us via telephone or e-mail. Our toll-free number is 866-913-8625 or . We are happy to answer any questions you have.

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